Client Service & Scheduling Coordinator, Personal Care

AccentCare, Inc.; Saint Paul (MN); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending accounts

Health savings accounts

Employee assistance program (Calm)

Job summary

AccentCare, Inc. in St. Paul, MN is hiring a Client Service Coordinator for our Personal Care Services team.

This full-time, on-site role supports daily EVV and payroll, coordinates schedules and service delivery, and ensures client satisfaction. You will collaborate with Care Partner teams, respond to payroll and billing questions, assist recruiting, and help train staff on program requirements. Compensation ranges from $21 to $23 per hour with benefits and growth opportunities.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Customer service

Scheduling

Payroll processing

Staffing experience

Home health care experience

Communication

Education

High School Diploma or GED

Associate degree

Job description

AccentCare, Inc. in St. Paul, MN is hiring a Client Service Coordinator for our Personal Care Services team.

This full-time, on-site role supports daily EVV and payroll, coordinates schedules and service delivery, and ensures client satisfaction. You will collaborate with Care Partner teams, respond to payroll and billing questions, assist recruiting, and help train staff on program requirements. Compensation ranges from $21 to $23 per hour with benefits and growth opportunities.