Client Service Scheduler & Care Coordination

AccentCare, Inc.; South Holland (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Professional development opportunities

401(k) with company match

Flexible spending accounts

Wellness programs and employee support

AccentCare-branded scrubs store credit

Job summary

AccentCare, Inc. is seeking a Scheduling Coordinator to support daily EVV and payroll functions in an office-based role in South Holland, IL. This full-time position offers Monday–Friday 9:00am–5:00pm with salary $22.00–$24.00 hourly, based on experience.

The role involves coordinating Care Partner teams, handling schedule changes, and assisting with staff training and onboarding in a collaborative, patient-focused environment.

Qualifications

• High School or GED is required.
• Associate degree is preferred.
• Staffing experience is preferred.
• Home health care or home care experience is highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring/reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Education

High School or GED

Associate degree

Job description

AccentCare, Inc. is seeking a Scheduling Coordinator to support daily EVV and payroll functions in an office-based role in South Holland, IL. This full-time position offers Monday–Friday 9:00am–5:00pm with salary $22.00–$24.00 hourly, based on experience.

The role involves coordinating Care Partner teams, handling schedule changes, and assisting with staff training and onboarding in a collaborative, patient-focused environment.