Client Care & Scheduling Specialist

AccentCare; South Holland (IL); Sur place; USD 63 039 000 - 68 770 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Paid time off and holidays

401(k) with company match

Flexible spending accounts

Employee assistance program

Résumé du poste

AccentCare is seeking a Client Service Coordinator in South Holland, IL, office-based, to support EVV and payroll, and to coordinate schedules for client care. The role handles authorization changes and communicates with Care Partner teams to ensure service levels.

The position expects a High School diploma or GED, with an Associate degree preferred and staffing/home health care experience advantageous. Compensation is hourly with a Monday–Friday schedule.

Qualifications

• High School or GED is required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsabilités

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Connaissances

Staffing experience

Home health care experience

Formation

High School or GED

Associate degree

Description du poste

AccentCare is seeking a Client Service Coordinator in South Holland, IL, office-based, to support EVV and payroll, and to coordinate schedules for client care. The role handles authorization changes and communicates with Care Partner teams to ensure service levels.

The position expects a High School diploma or GED, with an Associate degree preferred and staffing/home health care experience advantageous. Compensation is hourly with a Monday–Friday schedule.