Care Scheduling & Field Support Coordinator

AdvisaCare; East Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K Retirement Plan

Ability to earn PTO

Medical Benefits Available

Excellent Pay / Weekly paychecks

Employee Appreciation program

Rewarding Work Environment

High-tech Clientele

Advanced Skilled Training offered

Therapy Division

24/7 staffing support

Job summary

AdvisaCare is seeking a Scheduling Coordinator in Michigan to triage calls, manage schedules, and match clients with caregivers for optimal care experiences. The role involves on-call duties and possible field work, with focus on accurate billing and office support.

Requirements include a high school diploma, valid driver's license, and strong communication and teamwork skills. Travel within the service area and background checks are part of the job obligations.

Qualifications

• High School Graduate or GED.
• Valid Driver’s License.
• Work in a team responsibly and independently.
• Good communication skills.
• Ability to travel within the service area.
• Ability to pass a drug screen/clear background.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions.
• Assist with all aspects of office administration.
• Ability to be on-call for after business hour calls and scheduling modifications.
• Willing to work in field caregiving as needed.

Skills

Customer service

Scheduling

Communication

Time management

Teamwork

On-call availability

Education

High School Diploma

Tools

Time reporting systems

Job description

AdvisaCare is seeking a Scheduling Coordinator in Michigan to triage calls, manage schedules, and match clients with caregivers for optimal care experiences. The role involves on-call duties and possible field work, with focus on accurate billing and office support.

Requirements include a high school diploma, valid driver's license, and strong communication and teamwork skills. Travel within the service area and background checks are part of the job obligations.