Care Scheduling Coordinator - Create Stability

Right at Home Central Michigan; Brighton (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Right at Home Central Michigan is seeking a Scheduling Care Coordinator to keep client schedules stable, support caregivers, and collaborate with families. The role requires calm decision-making, strong communication, and proactive problem-solving in a fast-paced environment.

You will coordinate caregiver shifts, manage requests, and use scheduling software to assign shifts by availability and client needs.

Qualifications

• 2+ years of scheduling or care coordination experience preferred.
• Must have experience scheduling 1,500+ hours of care per week.
• Home care industry experience preferred.
• Strong organizational, communication, and multitasking skills.
• Ability to work independently while collaborating with a team.
• Proficiency with Google Workspace and scheduling software.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Coordinate and manage caregiver schedules to ensure seamless coverage and continuity of care.
• Manage incoming shift requests, schedule changes, caregiver call-offs, and urgent staffing needs quickly and effectively.
• Use home care software to efficiently assign shifts based on caregiver availability, client preferences, and care needs.
• Develop and maintain client care plans and schedules.
• Support caregivers through mentorship, communication, and problem solving.
• Coordinate new client assessments, onboarding paperwork, care plan development, and client starts.
• Introduce and support caregivers during new client transitions.
• Maintain ongoing communication with clients and families to ensure satisfaction and quality care.
• Partner with leadership to anticipate staffing needs and support company growth.
• Assist with caregiver recruitment, interviews, onboarding, and orientation as needed.
• Maintain accurate documentation and client records.

Skills

Organizational skills

Communication skills

Multitasking

Google Workspace

Scheduling software

Independence

Education

Associates or Bachelor’s degree preferred

Tools

Google Workspace

Scheduling software

Job description

Right at Home Central Michigan is seeking a Scheduling Care Coordinator to keep client schedules stable, support caregivers, and collaborate with families. The role requires calm decision-making, strong communication, and proactive problem-solving in a fast-paced environment.

You will coordinate caregiver shifts, manage requests, and use scheduling software to assign shifts by availability and client needs.