Homecare Scheduling Coordinator

AdvisaCare; East Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K Retirement Plan

Ability to earn PTO

Medical Benefits Available

Excellent Pay / Weekly paychecks

Employee Appreciation program

Rewarding Work Environment

High-tech Clientele

Advanced Skilled Training offered

Therapy Division

24/7 staffing support

Job summary

AdvisaCare is seeking a Scheduling Coordinator in Michigan to triage calls, manage schedules, and match clients with caregivers for optimal care experiences. The role involves on-call duties and possible field work, with focus on accurate billing and office support.

Requirements include a high school diploma, valid driver's license, and strong communication and teamwork skills. Travel within the service area and background checks are part of the job obligations.

Qualifications

• High School Graduate or GED.
• Valid Driver’s License.
• Work in a team responsibly and independently.
• Good communication skills.
• Ability to travel within the service area.
• Ability to pass a drug screen/clear background.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions.
• Assist with all aspects of office administration.
• Ability to be on-call for after business hour calls and scheduling modifications.
• Willing to work in field caregiving as needed.

Skills

Customer service

Scheduling

Communication

Time management

Teamwork

On-call availability

Education

High School Diploma

Tools

Time reporting systems

Job description

What’s your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let’s explore how we can support you in achieving your goals!

We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need – strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs – “YOU’RE THE ONE” we’re looking for!!

What you’ll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field caregiving as needed

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

• High School Graduate or GED
• Valid Driver’s License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• Ability to pass a drug screen/clear background

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support