Care Scheduling & Coverage Specialist

Paylocity; North Las Vegas, Northern (NV, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for growth and promotion

Supportive team environment

Meaningful work supporting seniors and

Job summary

Paylocity is seeking a detail-oriented Scheduling Coordinator to manage caregiver calendars, align client needs with staff availability, and ensure smooth operations in a home care environment. You will handle assignments, onboarding, and timely communication with clients, families, and staff, while maintaining accurate records and responsive service.

The role emphasizes teamwork with Care Management, HR, and leadership, delivering compassionate, professional support and reliable scheduling to

Qualifications

• Previous scheduling, staffing, coordination, or administrative support experience preferred.
• Home care, healthcare, or medical office experience is a plus.
• Excellent communication, customer service, and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Strong attention to detail, accuracy, and follow-through.
• Proficiency with Microsoft Office, Google Workspace, and computer-based systems.
• Experience with electronic scheduling, home care, or healthcare software is a plus.
• Ability to provide general administrative support as needed.
• Reliable, professional, compassionate, flexible, and team-oriented.
• Ability to communicate effectively and professionally with clients, caregivers, families, and office staff.
• Ability to maintain confidentiality and handle sensitive client and employee information appropriately.

Responsibilities

• Create and maintain accurate caregiver schedules based on client needs, caregiver availability, skills, and preferences.
• Coordinate caregiver-to-client assignments and ensure appropriate staffing coverage.
• Fill open shifts and respond promptly to last-minute call-offs, cancellations, and schedule changes.
• Communicate schedule changes clearly and professionally with caregivers, clients, families, and office staff.
• Coordinate new client starts, caregiver assignments, and schedule updates.
• Monitor attendance and follow up on missed, late, or incomplete shifts.
• Maintain accurate scheduling records, documentation, and required updates in agency systems.
• Assist with caregiver onboarding, orientation scheduling, and related administrative follow-up.
• Answer incoming calls and provide professional, compassionate customer service.
• Work closely with Care Management, HR, and leadership to address staffing and scheduling needs.
• Provide general administrative assistance to the office as needed, including data entry, filing, document preparation, record updates, scheduling support, and other routine administrative tasks.
• Assist with organizing and maintaining office records, forms, and scheduling-related documentation.
• Follow agency scheduling procedures, policies, and documentation requirements.
• Identify scheduling or operational concerns and communicate them promptly to the appropriate team member.
• Support overall office operations as needed while maintaining primary responsibility for caregiver scheduling and coverage.

Skills

Scheduling coordination

Communication skills

Organizational abilities

Time management

Multitasking

Attention to detail

Data entry

Confidentiality

Tools

Microsoft Office

Google Workspace

Electronic scheduling software

Home care software

Job description

Paylocity is seeking a detail-oriented Scheduling Coordinator to manage caregiver calendars, align client needs with staff availability, and ensure smooth operations in a home care environment. You will handle assignments, onboarding, and timely communication with clients, families, and staff, while maintaining accurate records and responsive service.

The role emphasizes teamwork with Care Management, HR, and leadership, delivering compassionate, professional support and reliable scheduling to