Care Navigator & Peer Support Specialist (Hybrid)

EPIPHANY FAMILY SERVICES; Durham (NC); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

STD & LTD

Group Life Insurance

80 Hours PTO

Paid Holidays

Employee Discount Program

Job summary

Epiphany Family Services is seeking a Care Manager Extender to support the Tailored Care Management program in Durham, NC. The role is hybrid (in-office, field, and remote) with a Monday–Friday schedule, 8:30 AM–5:00 PM.

You will perform outreach, enroll members into TCM, coordinate appointments, and assist in linking clients with community resources, while supporting the care team with needs assessments and referrals.

Qualifications

• High school diploma or equivalent required.
• Lived experience with behavioral health conditions and Certified Peer Support Specialist preferred.
• At least 1 year paid experience performing extender-type functions.

Responsibilities

• Perform outreach, engagement, and follow-up with members.
• Coordinate services/appointments and arrange transportation.
• Conduct introductory engagement calls to enroll members in TCM services.

Skills

Person-Centered Thinking

Assessment-based planning

Interpersonal communication

Motivational Interviewing

Microsoft Office proficiency

Diplomacy and discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Epiphany Family Services is seeking a Care Manager Extender to support the Tailored Care Management program in Durham, NC. The role is hybrid (in-office, field, and remote) with a Monday–Friday schedule, 8:30 AM–5:00 PM.

You will perform outreach, enroll members into TCM, coordinate appointments, and assist in linking clients with community resources, while supporting the care team with needs assessments and referrals.