Care Coordinator & Patient Navigator (Flexible PTO)

Westside Family Healthcare (Delaware); Wawaset Park (DE); On-site; USD 42,000 - 60,000; Full time

Job summary

Westside Family Healthcare is seeking Healthcare Coordinators to help patients access primary care and navigate community resources. You will coordinate care between providers, reduce fragmentation, and ensure timely referrals and reminders, with emphasis on patients needing preventive services and specialty care.

The role supports documentation, privacy, and system access such as DHIN. The position focuses on patient-centered communication, collaboration with internal teams, and use of

Qualifications

• High school diploma or GED required.
• At least 1 year in medical or health insurance field.
• 6 months of experience with Microsoft Office.

Responsibilities

• Navigate patients to specialty care and coordinate referrals.
• Assess patient and family preferences for information delivery.
• Communicate appointment details and reminders to patients.
• Maintain HIPAA-compliant documentation in the EMR.
• Document all patient interactions in the health record.
• Maintain DHIN access and related systems.
• Use DHIN to gather and update patient care information.
• Collaborate with community programs and internal departments.

Skills

Communication

Coordination

Compassion

Education

High school diploma or GED

Tools

Microsoft Office

EMR software

Job description

Westside Family Healthcare is seeking Healthcare Coordinators to help patients access primary care and navigate community resources. You will coordinate care between providers, reduce fragmentation, and ensure timely referrals and reminders, with emphasis on patients needing preventive services and specialty care.

The role supports documentation, privacy, and system access such as DHIN. The position focuses on patient-centered communication, collaboration with internal teams, and use of