Care Navigator for Community-Based Services

CHSGa; Oregon; Hybrid; USD 52,000 - 78,000; Full time

Job summary

NextStep Care is seeking a dedicated Case Manager in Oregon to coordinate home and community-based services for members. You will educate families, monitor wellbeing via calls and visits, and work with providers to ensure high-quality, cost-effective care.

The role emphasizes empathy, advocacy, and strong organizational skills while maintaining accurate documentation and collaboration with the care team.

Qualifications

• Bachelor's degree in social work or related human services field; 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.
• Ability to communicate effectively with clients, families and professionals.

Responsibilities

• Acts as liaison between members and home or community-based service providers to facilitate quality and cost-effective care.
• Provides education and support to members and families regarding community resources and services.
• Maintains regular communication with members through phone calls and home visits to monitor wellbeing and adjust care plans as needed.
• Records and documents interventions and member information accurately per guidelines.
• Collaborates with internal teams to ensure continuity of care for assigned members.
• Assesses and addresses member engagement and behavior to support optimal health and functional status.

Skills

Communication

Empathy & Compassion

Resourcefulness

Collaboration

Problem-Solving

Organization

Cultural Competence

Advocacy

Ethical & Legal Knowledge

Education

Bachelor's degree in social work or related human services field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care is seeking a dedicated Case Manager in Oregon to coordinate home and community-based services for members. You will educate families, monitor wellbeing via calls and visits, and work with providers to ensure high-quality, cost-effective care.

The role emphasizes empathy, advocacy, and strong organizational skills while maintaining accurate documentation and collaboration with the care team.