Care Manager, Community & Home-Based Services

Four County Health and Rehabilitation; Tyrone (GA); On-site; USD 52,000 - 74,000; Full time

Job summary

NextStep Care in Tyrone, GA seeks an experienced Case Manager to coordinate care for members and connect them with home and community-based services. You will educate families, collaborate with providers, and monitor care plans to ensure quality outcomes.

The role emphasizes strong communication, empathy, and advocacy while maintaining accurate documentation and participating in on-call coverage as needed.

Qualifications

• Bachelor's degree in social work or related field is required.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Acts as liaison between members and home/community-based service providers.
• Provides education and support to members and families regarding resources.
• Develops collaborative relationships with providers and caregivers.
• Maintains regular communication with members via calls and home visits.
• Documents interventions and member information per guidelines.
• Coordinates with internal teams to ensure continuity of care.
• Identifies and resolves care plan variances to improve outcomes.
• Addresses member engagement to support health and functioning.
• Participates in after-hours on-call rotation as needed.
• Supports quality monitoring and outreach as outlined in plans.
• Contributes to training and onboarding of new team members.

Skills

Communication

Empathy and Compassion

Resourcefulness

Collaboration

Problem-Solving and Critical Thinking

Organization and Time Management

Cultural Competence

Advocacy

Ethical and Legal Knowledge

Education

Bachelor's degree in social work or related field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care in Tyrone, GA seeks an experienced Case Manager to coordinate care for members and connect them with home and community-based services. You will educate families, collaborate with providers, and monitor care plans to ensure quality outcomes.

The role emphasizes strong communication, empathy, and advocacy while maintaining accurate documentation and participating in on-call coverage as needed.