Care Management Advocate & Coordinator

Affinis Hospice LLC; Albany (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

NextStep Care is a nonprofit, mission-driven organization recognized for delivering the highest level of care in our communities. We value and reward staff who contribute to compassionate home-based hospice services and collaborate with a strong leadership team that supports every aspect of your life.

As a Case Manager, you will liaison with providers, educate families, and coordinate with care teams to ensure continuity of care and optimal outcomes for our members.

Qualifications

• Bachelor’s degree in social work or related field with 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.

Responsibilities

• Acts as liaison between members and home and community-based service providers to facilitate quality and cost-effective care.
• Provides education and support to members and their families regarding community resources and services.
• Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, HCBS providers, caregivers and families.
• Maintains regular communication with members through calls and home visits to monitor wellbeing and adjust care plans.

Skills

Communication

Empathy & Compassion

Resourcefulness

Collaboration

Problem-Solving

Organization & Time Mgmt

Cultural Competence

Advocacy

Ethical & Legal Knowledge

Education

Bachelor’s degree in social work

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care is a nonprofit, mission-driven organization recognized for delivering the highest level of care in our communities. We value and reward staff who contribute to compassionate home-based hospice services and collaborate with a strong leadership team that supports every aspect of your life.

As a Case Manager, you will liaison with providers, educate families, and coordinate with care teams to ensure continuity of care and optimal outcomes for our members.