Care Manager, Community Health Advocate

NextStep Care; Albany (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

NextStep Care is seeking a dedicated Care Manager to liaise between members and home and community-based service providers, ensuring quality and cost-effective care. You will educate families on available resources, build relationships with healthcare providers, and monitor members’ wellbeing through visits and calls.

The role requires a bachelor’s degree in social work or related field and 2 years of experience, with preference for those familiar with geriatrics and community services.

Qualifications

• Bachelor’s degree in social work or related human services field with 2 years of work experience.
• Experience in social work, home and community-based services, healthcare or geriatrics preferred.

Responsibilities

• Acts as a liaison between members and home and community-based service providers to facilitate quality and cost-effective care and outcomes.
• Provides education and support to members and their families regarding community resources and services.
• Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, HCBS providers, caregivers and families.
• Maintains regular communication with members through phone calls and home visits to monitor wellbeing and adjust care plans as needed.
• Records and documents interventions and member information completely and accurately, in accordance with payer and organization guidelines.

Skills

Communication

Empathy & Compassion

Resourcefulness

Collaboration

Problem-Solving

Organization

Time Management

Cultural Competence

Advocacy

Ethical & Legal Knowledge

Education

Bachelor’s degree in social work or related human services field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

NextStep Care is seeking a dedicated Care Manager to liaise between members and home and community-based service providers, ensuring quality and cost-effective care. You will educate families on available resources, build relationships with healthcare providers, and monitor members’ wellbeing through visits and calls.

The role requires a bachelor’s degree in social work or related field and 2 years of experience, with preference for those familiar with geriatrics and community services.