Care Navigator: Client Access & Care Coordination

Aware-Inc; Missoula (MT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE in Missoula, MT is seeking a Care Navigator to start at $17.76 per hour. Join our compassionate, fully engaged team committed to providing high-quality care to adults, children, and families in our community.

This full-time role offers competitive compensation, a supportive and inclusive work environment, and opportunities for professional growth. You will contact clients by phone to set up appointments and reminders, help navigate logistic barriers, address insurance concerns, document

Qualifications

• Possesses sensitivity to cultural differences among the organization’s service population and staff.
• Ability to work in partnership with other team members.
• Demonstrates good verbal and written skills.
• Ability to manage time, set priorities, organize, and follow structured routines.
• Commitment to uphold ethical and professional standards of Social Work.

Responsibilities

• Contact clients by phone to set up appointments or deliver reminders.
• Provide navigation for clients by addressing logistic barriers (transport, scheduling, childcare).
• Address insurance concerns by connecting patients with resources and team members.
• Document every intervention into the electronic medical record.
• Develop and maintain relationships with service teams and with clients, families, and caregivers.
• Receive and direct calls, assist in coordinating appointments and activities with other service lines and organizations.

Skills

Cultural sensitivity

Team collaboration

Verbal and written skills

Time management

Ethics in Social Work

Education

Bachelor’s degree in social work, human services, business or related field

Job description

AWARE in Missoula, MT is seeking a Care Navigator to start at $17.76 per hour. Join our compassionate, fully engaged team committed to providing high-quality care to adults, children, and families in our community.

This full-time role offers competitive compensation, a supportive and inclusive work environment, and opportunities for professional growth. You will contact clients by phone to set up appointments and reminders, help navigate logistic barriers, address insurance concerns, document