Care Navigator & Case Management Specialist

Nationwide Children's Hospital Inc; Columbus (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks a Case Management Extender to assist patients and families with navigating services, coordinating care, and linking to community resources. This full-time role supports inpatient, clinic, and home visits, emphasizing patient- and family-centered care.

You will collaborate with the healthcare team, document progress, and help address social determinants of health.

Qualifications

• Bachelor's degree in health care, public health, or related field (preferred).
• Valid Ohio driver’s license and proof of auto insurance. Motor vehicle background inspection may be required.
• Active BLS certification, required.
• 2 years of experience in healthcare in a patient-facing role preferred.

Responsibilities

• Engages and motivates members to participate in case management programs; explains goals, benefits, and interventions.
• Facilitates communication and collaboration among the healthcare team.
• Collects information for tailored assessments and referrals when criteria are met.
• Provides navigation support to connect families with community resources addressing social determinants of health.

Skills

Communication

Microsoft Office

Multidisciplinary teamwork

Diversity awareness

Healthcare terminology

Education

Bachelor's degree in health care / public health / related field

Tools

Microsoft Office

Job description

Nationwide Children’s Hospital in Columbus, OH seeks a Case Management Extender to assist patients and families with navigating services, coordinating care, and linking to community resources. This full-time role supports inpatient, clinic, and home visits, emphasizing patient- and family-centered care.

You will collaborate with the healthcare team, document progress, and help address social determinants of health.