Care Manager & Clinical Scheduler | Care Team Orchestrator

Your Health; Brunswick (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package with

Bonus opportunities

Employer matched 401K

Free visit & prescriptive services

Employer matched HSA

Generous PTO package

Career development & growth

Job summary

Your Health in Brunswick is seeking a Clinical Scheduler to support our Care Manager role and coordinate all in-person visits for a single interdisciplinary care team. The scheduler ensures the proper type and timing of encounters under our proactive care model to reduce hospitalizations and improve outcomes.

This is a full-time, salary-based 8-hour position (8:00AM-5:00PM) Monday-Friday, located in the Brunswick office daily.

Qualifications

• High school diploma or equivalent required, while an Associate's or Bachelor's Degree in Healthcare is preferred.
• Preferred CMA, LPN or RN
• Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
• Familiar with medical terminology, procedures, and insurance verification purposes.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
• Strong problem-solving abilities
• Ability to work effectively under pressure.

Responsibilities

• Appropriately register, verify and timely schedule patients according to the Company’s care model.
• Ensure new patients are being tracked and followed until scheduled.
• Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.
• Ensure TCM appointments are scheduled promptly and within the required window.
• Ensure strong documentation is implemented.
• A multitude of software systems (including tracking systems) will be utilized to ensure patient follow-up and better patient outcomes.
• Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.

Skills

High school diploma

Associate degree

Bachelor’s degree

CMA

LPN

RN

Scheduling experience

Medical terminology

Insurance verification

Organizational skills

Communication skills

Problem solving

Under pressure work

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

AthenaText

Scheduling software

Job description

Your Health in Brunswick is seeking a Clinical Scheduler to support our Care Manager role and coordinate all in-person visits for a single interdisciplinary care team. The scheduler ensures the proper type and timing of encounters under our proactive care model to reduce hospitalizations and improve outcomes.

This is a full-time, salary-based 8-hour position (8:00AM-5:00PM) Monday-Friday, located in the Brunswick office daily.