Care Manager & Scheduler — Primary Care Team

Your Health; Rock Hill (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with bonus

401K match

HDHP health plan

HSA match

Generous PTO

Job summary

Your Health in Rock Hill is seeking a Clinical Scheduler to support our Care Manager role, coordinating in-person visits and provider encounters for a dedicated care team. The scheduler will ensure appropriate encounters align with our value-based care model, maintaining consistency and timely communication with patients.

The position is full-time in our Rock Hill office, working 8:00 AM to 5:00 PM, Monday through Friday, with emphasis on scheduling efficiency, documentation, and

Qualifications

• High school diploma or equivalent; healthcare degree preferred.
• Certified CMA, LPN or RN preferred.
• Experience in medical/healthcare setting, scheduling/admin role preferred.
• Familiar with medical terminology, procedures, and insurance verification.
• Strong organizational/time management skills; multitasking ability.
• Excellent communication and interpersonal skills.
• Ability to work under pressure.

Responsibilities

• Register, verify and timely schedule patients according to the Company’s care model.
• Track new patients to ensure they are scheduled.
• Schedule appointments based on care model including urgency and patient preferences.
• Optimize all disciplines' schedules.
• Schedule post-discharge follow-up appointments as needed.
• Schedule TCM appointments promptly within required windows.
• Maintain strong documentation across systems.
• Interact with patients via email, portal, phone, AthenaText, in person to gather information and confirm appointments.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Problem solving

Under pressure

Education

High school diploma or equivalent

Associate's or Bachelor's in Healthcare

CMA

LPN or RN

Tools

AthenaText

Job description

Your Health in Rock Hill is seeking a Clinical Scheduler to support our Care Manager role, coordinating in-person visits and provider encounters for a dedicated care team. The scheduler will ensure appropriate encounters align with our value-based care model, maintaining consistency and timely communication with patients.

The position is full-time in our Rock Hill office, working 8:00 AM to 5:00 PM, Monday through Friday, with emphasis on scheduling efficiency, documentation, and