Care Management Support Specialist

Molina Healthcare; Troy (MI); On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an administrative support professional to assist the care management team in delivering integrated care. The role involves scheduling, screening, data entry, and coordinating member services under policy guidelines.

The ideal candidate has healthcare administrative experience, strong communication skills, and proficiency with Microsoft Office; CMA is preferred. This position offers competitive benefits and hourly pay.

Qualifications

• 1+ year of administrative support experience in healthcare.
• Strong attention to detail.
• Problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word, Excel) or equivalent.
• Excellent customer service skills.
• Strong time-management and organizational abilities.
• Strong verbal and written communication skills.
• Microsoft Office suite proficiency.

Responsibilities

• Provide non-clinical administrative support to care management.
• Assist in case management assignment and review case levels.
• Schedule member visits with care managers.
• Screen members per Molina policies and assist in identifying services.
• Coordinate member services per benefit plan.
• Facilitate internal and external communication for care management.
• Process member and provider correspondence.

Skills

Attention to detail

Problem-solving

Customer service

Time management

Organizational skills

Verbal and written communication

Administrative support

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Molina Healthcare is seeking an administrative support professional to assist the care management team in delivering integrated care. The role involves scheduling, screening, data entry, and coordinating member services under policy guidelines.

The ideal candidate has healthcare administrative experience, strong communication skills, and proficiency with Microsoft Office; CMA is preferred. This position offers competitive benefits and hourly pay.