Care Management Administrative Specialist

Molina Healthcare; Orlando (FL); Remote; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking an administrative support specialist to assist the care management team in Orlando, FL. The role involves handling case assignments, scheduling, data entry, and frontline member interaction to support integrated care delivery.

Candidates should have healthcare admin experience, strong communication, and proficient Microsoft Office skills. A CMA is preferred. The position offers competitive benefits within Molina Healthcare’s care management operations.

Qualifications

• 1+ year of administrative support experience in healthcare.
• Strong attention to detail is essential.
• Problem-solving skills required.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Excellent customer service skills expected.
• Strong time-management and organizational abilities.
• Effective verbal and written communication skills.
• MS Office proficiency in daily tasks.

Responsibilities

• Provide non-clinical administrative support to care management teams.
• Assist in case assignment and scheduling for care management.
• Review data to identify member needs and assist in care plan implementation.
• Schedule member visits with care managers as needed.
• Screen members per Molina policies and assist in coordinating services.
• Coordinate required member services per member benefit plan.
• Promote internal and external communication to support care management.
• Process member and provider correspondence.

Skills

Administrative support

Microsoft Office

Attention to detail

Customer service

Time management

Verbal & written communication

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office Suite

Job description

Molina Healthcare is seeking an administrative support specialist to assist the care management team in Orlando, FL. The role involves handling case assignments, scheduling, data entry, and frontline member interaction to support integrated care delivery.

Candidates should have healthcare admin experience, strong communication, and proficient Microsoft Office skills. A CMA is preferred. The position offers competitive benefits within Molina Healthcare’s care management operations.