Care Coordination Support Specialist

Texas Children's Hospital; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Texas Children’s Hospital in Houston is seeking a Care Coordinator Assistant to provide non-clinical administrative support for the Care Coordination process, including discharge planning and utilization management. The role emphasizes timely communication with internal and external customers and collaboration with nursing and medical staff.

Responsibilities include maintaining data integrity, supporting transition planning, and delivering courteous service while handling confidential

Qualifications

• H.S. Diploma or GED required.
• Some college coursework preferred.
• 2 years' experience in hospital care coordination/case management, home health, quality improvement or a related field required.

Responsibilities

• Provides department-related and other appropriate communications to internal and external customers.
• Provides assistance for utilization management processes to maintain compliance with federal, state and managed care guidelines.
• Provides assistance for transition/discharge planning and care coordination processes to transition plans and enhance patient/family satisfaction.
• Maintains data integrity.
• Provides professional, efficient and courteous service to the customer while maintaining integrity in dealing with issues of a confidential nature.
• Works effectively with peers, nursing and medical staff and maintains a positive attitude. Responds to requests personally, tactfully, and courteously.
• Obtains information required for response whenever possible and communicates pertinent information to staff, customers, and providers. Relays messages to appropriate individuals efficiently and in a timely manner.
• Promotes a positive work environment, and contributes to the overall team effort.

Education

H.S. Diploma or GED required

Some college coursework preferred

2 years' experience in hospital care coordination/case management, home health, quality improvement or a related field required

Job description

Texas Children’s Hospital in Houston is seeking a Care Coordinator Assistant to provide non-clinical administrative support for the Care Coordination process, including discharge planning and utilization management. The role emphasizes timely communication with internal and external customers and collaboration with nursing and medical staff.

Responsibilities include maintaining data integrity, supporting transition planning, and delivering courteous service while handling confidential