Care Coordinator — Veterinary Receptionist

PetVet Care Centers; Everett (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave (birth, adoption,

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support — Calm app

CE stipends and career development

Grant Circle relief fund

Local hospital culture backed by n­ —

Job summary

PetVet Care Centers Broadway Animal Hospital in Everett, WA is seeking a Care Coordinator to join our Veterinary Receptionist team. This role blends administrative duties with front‑line client service to support superior animal care and smooth hospital operations.

You will manage appointments, check‑in clients, handle billing, assist with medications, and input data into our practice management software. We foster teamwork, compassionate care, ongoing learning, and a supportive culture for

Qualifications

• High school diploma or GED required.
• 18 years of age or older.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service and communication skills.
• 1 to 2 years of experience in a similar role.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in stressful scenarios.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Clerical skills

Front-desk demeanor

Communication

Education

High school diploma or GED

18+ years of age

Tools

Practice management software

Billing systems

Job description

PetVet Care Centers Broadway Animal Hospital in Everett, WA is seeking a Care Coordinator to join our Veterinary Receptionist team. This role blends administrative duties with front‑line client service to support superior animal care and smooth hospital operations.

You will manage appointments, check‑in clients, handle billing, assist with medications, and input data into our practice management software. We foster teamwork, compassionate care, ongoing learning, and a supportive culture for