Pet Care Coordinator – Veterinary Receptionist

PetVet Care Centers; Charlotte, Northern (NC, KY); Hybrid; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) plan

Pet discounts

Calm app access

EAP (24/7)

CE stipends

Career development

Grant Circle

Local hospital culture

Zusammenfassung

PetVet Care Centers' Providence Animal Hospital in Charlotte, NC is seeking a Veterinary Receptionist (Care Coordinator) to support hospital operations and deliver exceptional client service. The role aligns with Veterinary Receptionist, Customer Service Representative, or Client Care Specialist positions, and emphasizes a team‑oriented culture focused on high-quality patient care.

The ideal candidate brings customer-service experience, comfort with multi-line phones, scheduling, and basic

Qualifikationen

• Must be 18 years or older.
• Customer service experience required.
• Experience handling multi-line phone systems.
• Ability to schedule appointments.
• Basic medical knowledge or veterinary familiarity.

Aufgaben

• Provide excellent in-person, phone, and email customer service.
• Manage lobby flow and schedule appointments.
• Assist with basic pet-related questions and care information.
• Assist with medication pickups and service inquiries.
• Enter data in practice management software and handle billing tasks.
• Support retail transactions and maintain records.
• Reconcile cash drawer and perform end-of-day duties.

Kenntnisse

Customer Service

Phone system

Scheduling

Medical knowledge

Ausbildung

High school diploma or equivalent

Tools

Practice management software

Jobbeschreibung

PetVet Care Centers' Providence Animal Hospital in Charlotte, NC is seeking a Veterinary Receptionist (Care Coordinator) to support hospital operations and deliver exceptional client service. The role aligns with Veterinary Receptionist, Customer Service Representative, or Client Care Specialist positions, and emphasizes a team‑oriented culture focused on high-quality patient care.

The ideal candidate brings customer-service experience, comfort with multi-line phones, scheduling, and basic