Care Coordinator: PT Clinic Front Desk & Billing

ProRehab; Louisville (KY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive salary

Employee-centric work culture

Medical, dental, vision, STD, LTD ins.

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Job summary

ProRehab is seeking a front desk coordinator for our Louisville clinics. This float role handles patient check-in/check-out, appointment scheduling, and referral coordination with a focus on outstanding customer service.

Responsibilities include verifying insurance, processing authorizations, collecting payments, and maintaining EMR records. High School diploma required; prior office experience is preferred but not mandatory. Must have reliable transportation and a Monday–Friday 8am–5pm schedule.

Qualifications

• High School Diploma or GED required.
• Strong customer service and office skills are essential.

Responsibilities

• Manage front desk operations including patient check-in/check-out and appointment scheduling.
• Verify insurance coverage, process authorizations and collect payments to support billing.
• Maintain accurate patient records in the EMR system and prepare necessary documents.
• Answer calls and assist patients with courtesy and HIPAA-compliant service.

Skills

Basic office skills

Education

High School Diploma/GED

Job description

ProRehab is seeking a front desk coordinator for our Louisville clinics. This float role handles patient check-in/check-out, appointment scheduling, and referral coordination with a focus on outstanding customer service.

Responsibilities include verifying insurance, processing authorizations, collecting payments, and maintaining EMR records. High School diploma required; prior office experience is preferred but not mandatory. Must have reliable transportation and a Monday–Friday 8am–5pm schedule.