PT Front Desk Coordinator — Patient Care & Scheduling

Eandbortho; Berrytown (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Profit sharing

Job summary

Ellis & Badenhausen Orthopaedics, PSC is seeking a Front Desk Coordinator for its physical therapy clinic in Louisville. You will greet patients, answer calls, verify insurance, and schedule PT appointments while ensuring smooth front-desk operations and accurate record-keeping.

The role emphasizes customer service, data entry, and teamwork within a busy medical office that values quality patient care. Generous pay and benefits including a 401k and profit-sharing plan are offered.

Qualifications

• Experience in medical front desk or clinic administration preferred.
• Strong customer service and communication skills required.
• Ability to manage phone and front-desk operations efficiently.

Responsibilities

• Greets patients and visitors, provides directions and support.
• Answers high-volume calls and maintains rapid response per clinic standards.
• Verify benefits and gather insurance information for PT services.
• Schedule patients for PT and update records.
• Process payments including co-pays and deducibles.
• Maintain accurate patient and appointment records in the system.
• Coordinate with other departments to ensure patient care flow.

Skills

Customer service

Phone etiquette

Data entry

Records management

Scheduling

Tools

Intergy

TrackVia

Spreadsheets

Job description

Ellis & Badenhausen Orthopaedics, PSC is seeking a Front Desk Coordinator for its physical therapy clinic in Louisville. You will greet patients, answer calls, verify insurance, and schedule PT appointments while ensuring smooth front-desk operations and accurate record-keeping.

The role emphasizes customer service, data entry, and teamwork within a busy medical office that values quality patient care. Generous pay and benefits including a 401k and profit-sharing plan are offered.