Care Coordinator: Patient Services & Insurance Verifier (Rehab Tech)

NorthShore University HealthSystem; Glenview (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay with shift/holiday

Incentive pay

Annual increases

Career development

Medical, dental, vision

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement with company match

Paid time off

Community involvement opportunities

Job summary

Endeavor Health is seeking a Patient Service Representative and Insurance Verifier - Rehab Tech for Day/Evening shifts at Park Center, Glenview, IL. You will verify benefits, schedule, and coordinate with insurance carriers to support timely reimbursement.

The role requires a high school diploma or GED, 1–2 years healthcare registration experience, and knowledge of health insurance and medical terminology. Local travel is not required; rotating shifts include mornings and evenings with two

Qualifications

• Knowledge of health insurance, medical terminology, and anatomy is preferred.
• Strong data entry, keyboarding, and Microsoft Office skills are preferred.
• Observation or volunteer experience in a rehab clinical setting is appreciated.

Responsibilities

• Reviews and analyzes patient demographics and consults with representatives, providers, and insurance carriers to verify benefits and determine eligibility for pre-certifications.
• Performs pre-certification notification via telephone or electronic submission and completes required documentation for submission to insurance carriers per payer requirements.
• Researches pre-certification denials including missing authorizations or referrals.
• Confirms referral requirements for individual plans and coordinates referrals with referring physicians' offices.
• Assists with therapy scheduling.
• Uses the EMR task-based work queue to maintain productivity metrics for Rehab Services.
• May assist therapists with patient care, inventory of linens, supplies, and equipment disinfection.

Skills

Health insurance knowledge

Medical terminology

Data entry

Attention to detail

Education

High school diploma or GED

Associate degree in business or healthcare preferred

Tools

Microsoft Office

Job description

Endeavor Health is seeking a Patient Service Representative and Insurance Verifier - Rehab Tech for Day/Evening shifts at Park Center, Glenview, IL. You will verify benefits, schedule, and coordinate with insurance carriers to support timely reimbursement.

The role requires a high school diploma or GED, 1–2 years healthcare registration experience, and knowledge of health insurance and medical terminology. Local travel is not required; rotating shifts include mornings and evenings with two