Patient Services & Insurance Verifier – Outpatient Rehab

NorthShore University HealthSystem; Skokie (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Shift differential

On-site parking

Tuition Reimbursement

Wellness program

Health savings options

Retirement plan

Job summary

Endeavor Health in Skokie, IL is seeking a Patient Service Representative and Insurance Verifier for Outpatient Rehab Services. The role combines patient intake, registration, and insurance verification to expedite payments and ensure smooth scheduling of services.

Responsibilities include pre-certification, gathering documentation, researching denials, and confirming referrals. Requires basic education and 1–2 years in healthcare registration or customer service; strong data entry and MS Office

Qualifications

• High school diploma or GED required; associate degree in business or healthcare preferred.
• 1-2 years healthcare registration, scheduling, or customer service experience preferred.
• Knowledge of health insurance, medical terminology, and anatomy preferred.
• Strong data entry, keyboarding, and Microsoft Office skills preferred.

Responsibilities

• Review and analyze demographic, insurance/financial, and clinical data to expedite payment on patient accounts.
• Perform pre-certification notification and gather all required documentation for submission to insurance carriers.
• Research pre-certification denials including missing authorization or referral documentation.
• Confirm referral requirements for individual plans and obtain referrals for scheduled services.
• Work efficiently from a task-based queue while meeting department productivity expectations.

Skills

Health insurance knowledge

Medical terminology

Anatomy knowledge

Data entry

Keyboarding

Microsoft Office

Education

High school diploma or GED

Associate degree preferred

Tools

Office software

Job description

Endeavor Health in Skokie, IL is seeking a Patient Service Representative and Insurance Verifier for Outpatient Rehab Services. The role combines patient intake, registration, and insurance verification to expedite payments and ensure smooth scheduling of services.

Responsibilities include pre-certification, gathering documentation, researching denials, and confirming referrals. Requires basic education and 1–2 years in healthcare registration or customer service; strong data entry and MS Office