Patient Services & Insurance Verifier - Rehab Tech

Endeavor Health; Glenview (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Shift pay & on-call pay

Tuition Reimbursement

Free parking

Wellness program

Job summary

Endeavor Health in Glenview, IL is seeking a Patient Service Representative and Insurance Verifier to support registration, scheduling, and insurance verification in a Rehab setting.

The role includes pre-certifications, referral coordination, and therapy scheduling within rotating day/evening shifts. A high school diploma or GED is required, with 1–2 years in healthcare registration or customer service preferred.

Qualifications

• Education: High school diploma or GED required; Associate degree in business or healthcare preferred.
• Experience: 1–2 years of healthcare registration, scheduling, or customer service experience preferred.
• Knowledge: Knowledge of health insurance, medical terminology, and anatomy preferred.
• Strong data entry, keyboarding, and Microsoft Office skills preferred.
• Observation or volunteer in a rehab clinical setting preferred.

Responsibilities

• Reviews patient demographics and verifies benefits, eligibility, and pre-certifications with insurance carriers.
• Performs pre-certification notification and completes required documentation for submission to carriers.
• Researches pre-certification denials and missing documentation.
• Confirms referral requirements and obtains referrals for scheduled services.
• Assists with therapy scheduling and uses EMR task queues to maintain productivity metrics.
• May assist therapists with patient care, inventory, and equipment sanitation.

Skills

Healthcare registration

Insurance verification

Pre-certifications

Patient scheduling

Customer service

MS Office

Education

High school diploma or GED

Associate degree in business or healthcare (preferred)

Tools

Microsoft Office

EMR system

Job description

Endeavor Health in Glenview, IL is seeking a Patient Service Representative and Insurance Verifier to support registration, scheduling, and insurance verification in a Rehab setting.

The role includes pre-certifications, referral coordination, and therapy scheduling within rotating day/evening shifts. A high school diploma or GED is required, with 1–2 years in healthcare registration or customer service preferred.