Care Coordinator - Part-Time, 25h/Week (Lenexa, KS)

Preferred Physical Therapy; Overland Park (KS); On-site; USD 19,000 - 28,000; Part time

Job summary

Confluent Health, LLC in Lenexa, KS seeks Care Coordinators to be the heartbeat of the clinic. You will greet patients, manage front desk operations, verify insurance, schedule visits, collect copays, and ensure HIPAA compliance in every interaction.

This fast-paced role requires calm multi-tasking, strong communication, and a patient-centered approach. Part-time, approximately 25 hours per week, Monday-Thursday mornings and Friday all day; in-person support with a welcoming tone sets the

Qualifications

• Greet patients with a welcoming, professional demeanor.
• Verify insurance and authorizations as needed.
• Schedule appointments and manage front desk flow.
• Collect copays and process payments accurately.
• Maintain patient privacy and HIPAA standards in all interactions.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Skills

Front desk operations

HIPAA compliance

Communication

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Electronic Medical Records

Scheduling Systems

Microsoft Excel

Phone & Email

Job description

Confluent Health, LLC in Lenexa, KS seeks Care Coordinators to be the heartbeat of the clinic. You will greet patients, manage front desk operations, verify insurance, schedule visits, collect copays, and ensure HIPAA compliance in every interaction.

This fast-paced role requires calm multi-tasking, strong communication, and a patient-centered approach. Part-time, approximately 25 hours per week, Monday-Thursday mornings and Friday all day; in-person support with a welcoming tone sets the