Patient Care Coordinator — Growth & Benefits

SERC Physical Therapy; Lenexa (KS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

Job summary

SERC Physical Therapy in Lenexa, KS is seeking a Patient Care Coordinator to join our Lenexa East clinic. This entry-level office role supports daily clinic operations and patient intake.

You will greet patients, verify insurance, schedule referrals, and maintain an organized front desk while delivering friendly, professional service.

This full-time position offers benefits and a path to grow in clinic operations within a supportive team.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Make welcome calls and improve arrival rate.
• Manage schedule efficiently.
• Manage document routing.
• Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend required training and complete quarterly compliance training.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy in Lenexa, KS is seeking a Patient Care Coordinator to join our Lenexa East clinic. This entry-level office role supports daily clinic operations and patient intake.

You will greet patients, verify insurance, schedule referrals, and maintain an organized front desk while delivering friendly, professional service.

This full-time position offers benefits and a path to grow in clinic operations within a supportive team.