Care Coordinator — Housing & Wellness Advocate

AppleOne Employment Services; Pasadena (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

AppleOne Employment Services is seeking a compassionate Care Coordinator for a temp-to-hire role in Pasadena, CA. You will assess residents, manage cases, coordinate referrals to housing, health, social services, and support goal achievement.

This role supports adults in shelter settings and requires strong communication, trauma-informed care, and the ability to work with partners to move residents toward stability and permanent housing.

Qualifications

• Provide assessment and case management services to adult shelter residents.
• Develop resident-centered case plans and coordinate referrals to community resources.
• Support stabilization related to housing, finances, health, mental health, employment, and sobriety planning.
• Maintain accurate documentation and participate in coordinated service meetings.
• 1 to 2 years of relevant experience in case management, care coordination, social services, homeless services, behavioral health, or a related setting.
• Strong understanding of community resources, social service systems, and barriers affecting individuals experiencing homelessness.
• Ability to conduct assessments, identify resident needs, and support individualized service planning.
• Strong documentation skills with the ability to maintain timely and accurate case notes.
• Excellent communication, collaboration, problem-solving, and advocacy skills.
• Ability to work effectively with residents, internal teams, partner agencies, healthcare providers, and community organizations.
• Compassionate, professional, and trauma-informed approach to supporting vulnerable populations.

Responsibilities

• Conduct timely assessments for new residents to determine service needs, eligibility, and readiness to access support.
• Develop individualized case plans with residents and partner agencies to support stabilization and goal achievement.
• Connect residents with community resources for housing, healthcare, financial assistance, mental health services, employment support, and social services.
• Maintain accurate, current case notes and documentation in accordance with established procedures and standards.
• Assess mental health and substance use concerns, seek consultation as needed, and coordinate referrals for appropriate services.
• Participate in CES case conferencing and collaborate with community providers to support coordinated care and effective referrals.

Skills

Case management

Assessment

Referral coordination

Documentation

Communication

Advocacy

Collaboration

Trauma-informed care

Housing services knowledge

People skills

Job description

AppleOne Employment Services is seeking a compassionate Care Coordinator for a temp-to-hire role in Pasadena, CA. You will assess residents, manage cases, coordinate referrals to housing, health, social services, and support goal achievement.

This role supports adults in shelter settings and requires strong communication, trauma-informed care, and the ability to work with partners to move residents toward stability and permanent housing.