Care Coordinator - Home Care & Client Liaison

Griswold Home Care NJSCFL; Red Bank (NJ); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

On-call reimbursement

Job summary

Griswold Home Care NJSCFL seeks a Care Coordinator to handle front-office duties, client interactions, and caregiver coordination in a dynamic home care office.

The role includes performing telephone intakes, initial home visits, and scheduling, while maintaining compliant records. The candidate should be empathetic, organized, and possess strong verbal and written communication skills.

Qualifications

• Empathetic and compassionate approach to client care.
• Excellent verbal and written communication skills.
• High level of organization and attention to detail.

Responsibilities

• Answer phones and support office operations.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain signed agreements.
• Execute follow-up home visits with existing clients.
• Coordinate scheduling and replacement caregivers.
• Maintain files to meet internal, state, and federal standards.
• Screen and interview prospective caregivers.
• Coordinate service calls with prospective clients.

Skills

Empathy

Verbal communication

Written communication

Organizational skills

Problem solving

Job description

Griswold Home Care NJSCFL seeks a Care Coordinator to handle front-office duties, client interactions, and caregiver coordination in a dynamic home care office.

The role includes performing telephone intakes, initial home visits, and scheduling, while maintaining compliant records. The candidate should be empathetic, organized, and possess strong verbal and written communication skills.