Care Coordinator: Field & Office Scheduling, $50k + $200 On-Call

Griswold Home Care NJSCFL; Red Bank (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

On-call reimbursement

Job summary

Griswold Home Care NJSCFL in Red Bank, New Jersey, is seeking a full-time Care Coordinator to support the office with scheduling, telephone intakes, and initial home visits. You will explain services, obtain service agreements, and coordinate caregiver assignments while ensuring accurate documentation and compliance.

This role blends social services, operations, and customer service, requiring empathy, strong communication, and organizational skills.

Qualifications

• Experience coordinating schedules and caregiver activities.
• Excellent verbal and written communication.
• Strong documentation and record-keeping.

Responsibilities

• Support office manager with scheduling and admin duties.
• Conduct telephone intakes with new or potential clients.
• Perform initial home visits to explain services and obtain agreements.
• Execute follow-up visits with existing clients.
• Manage scheduling including replacements and substitutes.
• Coordinate, screen, and interview prospective caregivers.
• Maintain files meeting quality and compliance standards.
• Resolve client, family, and caregiver differences.

Skills

Scheduling

Telephone intake

Communication skills

Emotional intelligence

Organized

Documentation

Job description

Griswold Home Care NJSCFL in Red Bank, New Jersey, is seeking a full-time Care Coordinator to support the office with scheduling, telephone intakes, and initial home visits. You will explain services, obtain service agreements, and coordinate caregiver assignments while ensuring accurate documentation and compliance.

This role blends social services, operations, and customer service, requiring empathy, strong communication, and organizational skills.