Care Coordinator Float — Elevate Patient Experience

Paylocity; Gilbert, Northern (AZ, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Barrow Brain and Spine is seeking a Care Coordinator Float to perform clerical and customer service functions for the physician's office you are floating. Registers new patients, coordinates visits, and ensures essential documents are ready for the physician.

Responsibilities include entering orders, scheduling follow-ups, maintaining patient records in AthenaOne, and upholding HIPAA guidelines while delivering exemplary patient service.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize.
• Passionate about creating a superior patient experience and fostering a culture of excellence.

Responsibilities

• Registers new patients in the EMR prior to scheduling the appointment that includes demographic and insurance information.
• Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival.
• Opens chart encounters in AthenaOne, provides historical reference by maintaining patient records.
• Facilitates patient clinic by greeting and rooming patients.
• Takes vitals and records assessment in the patient chart for physician review.
• Enters orders and E-Prescribe information and creates clinical visit summaries.
• Schedules follow-up appointments as needed.
• Communicates with physician’s staff to ensure continuity of care.
• Maintains patient confidentiality and HIPAA compliance.
• Provides coverage to other positions as requested.
• Supports BBS Compliance program by attendance in annual training and following compliance guidelines.

Skills

Communication

Organizational skills

Patient experience

Education

High school diploma

Bachelor's degree

Job description

Barrow Brain and Spine is seeking a Care Coordinator Float to perform clerical and customer service functions for the physician's office you are floating. Registers new patients, coordinates visits, and ensures essential documents are ready for the physician.

Responsibilities include entering orders, scheduling follow-ups, maintaining patient records in AthenaOne, and upholding HIPAA guidelines while delivering exemplary patient service.