Care Coordinator - Client Care & Transportation

ROWI; Folsom (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

ROWI is seeking a Care Coordinator to manage coordination of care for all clients under supervision of the Program Director. Responsibilities include orientation, transportation, doctor visits, and scheduling within the ROWI program.

The role requires a high school diploma (Bachelor’s preferred), driving experience, and 1+ year in a therapeutic setting with youth. Strong communication and organization skills are essential in this patient-focused environment.

Qualifications

• Minimum of a high school diploma; Bachelor’s degree preferred.
• Two years of driving experience required.
• At least 1 year of experience working with kids in a therapeutic setting.
• Experience with junior high or high school students preferred.
• Ability to communicate with people from diverse educational and cultural backgrounds.
• Ability to cope constructively with stressful situations.
• Demonstrates tact, initiative, resourcefulness and a professional attitude.
• Documents clearly and efficiently; strong written communication skills.
• Strong interpersonal and organizational skills; excellent written and verbal communication.

Responsibilities

• Ensure programs and services are implemented to the highest standards and clients receive the highest level of care.
• Supervise clients and ensure attendance at designated groups throughout programming.
• Facilitate assigned groups and activities as directed by the Facility Manager.
• Conduct client orientation for all admits on day of admission; perform UA screening and other assessments as directed.
• Ensure compliance with Joint Commission Standards.
• Document shift reports and share pertinent information with the team.
• Coordinate transportation schedule for all clients and drive as needed.
• Document all transportation and group activity in EMR.
• Administer and submit documentation in EMR for client urine analysis.
• Assist with facility cleanliness as needed.
• Coordinate client lunch daily.
• Serve as a role model to treatment staff, clients and guests with a positive, caring attitude.
• Maintain confidentiality of clients and related activities.
• Adhere to dress code and complete tasks timely.
• Attend staff and in-service meetings; perform additional duties as assigned.
• Maintain clear boundaries with clients and staff; manage clients needing supervision.
• Submit all EMR documentation within 24 hours.

Skills

Time management

Interpersonal skills

Written communication

Verbal communication

Teamwork

Independent work

Education

High school diploma

Bachelor’s degree preferred

Tools

EMR

Job description

ROWI is seeking a Care Coordinator to manage coordination of care for all clients under supervision of the Program Director. Responsibilities include orientation, transportation, doctor visits, and scheduling within the ROWI program.

The role requires a high school diploma (Bachelor’s preferred), driving experience, and 1+ year in a therapeutic setting with youth. Strong communication and organization skills are essential in this patient-focused environment.