Care Coordinator - Day Shifts, Transforming Client Care

Rippling; Folsom (CA); On-site; USD 30,000 - 48,000; Full time

Job summary

ROWI is seeking a dedicated Care Coordinator to oversee coordination of care for clients, including orientation, transportation, doctor visits, and scheduling. You will work under the supervision of the Program Director to ensure high-quality services.

The role emphasizes a supportive, client-centered approach with a strong focus on documentation, confidentiality, and collaboration with an interdisciplinary team.

Qualifications

• High school diploma minimum; Bachelor’s degree preferred.
• Two years of driving experience required.
• At least 1 year of experience working with kids in a therapeutic setting.
• Experience with junior high or high school students is preferred.
• Ability to communicate with people from diverse backgrounds.
• Ability to cope with stressful situations constructively.
• Tact, initiative, resourcefulness, professionalism, and enthusiasm.
• Clear and efficient documentation skills.
• Strong written, verbal, and interpersonal communication.
• Excellent organizational skills and ability to work in a team.

Responsibilities

• Ensure programs and services are implemented to high standards.
• Supervise clients and ensure attendance at designated groups.
• Facilitate assigned groups and activities per Facility Manager.
• Conduct client orientation and related assessments (UA, PHQ9).
• Ensure compliance with Joint Commission Standards.
• Document shift reports and share information with the team.
• Coordinate transportation and drive clients as needed.
• Document transportation and group activity in EMR.
• Submit EMR documentation for client Urine Analysis.
• Assist with facility cleanliness as needed.
• Coordinate client lunches daily.
• Maintain confidentiality and professional conduct.
• Attend staff and in-service meetings.
• Complete tasks timely and accurately.
• Maintain clear boundaries with clients and staff.
• All EMR documentation submitted within 24 hours.

Skills

Time management

Work independently

Basic computer skills

Boundary management

Written & verbal communication

Interpersonal skills

Organizational skills

Team collaboration

Prioritization

Education

High school diploma

Bachelor's degree preferred

Tools

EMR software

Job description

ROWI is seeking a dedicated Care Coordinator to oversee coordination of care for clients, including orientation, transportation, doctor visits, and scheduling. You will work under the supervision of the Program Director to ensure high-quality services.

The role emphasizes a supportive, client-centered approach with a strong focus on documentation, confidentiality, and collaboration with an interdisciplinary team.