Care Coordinator/Administrative Assistant Home Care

American Medical Equipment Inc; Catonsville (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Paid sick time

Paid time off

Vision insurance

Employee discount

Job summary

AME Home Care LLC is a Catonsville, Maryland-based home care provider seeking a dedicated care coordinator. You will supervise aides, schedule shifts, and maintain client and staff records, while supporting nurses and ensuring timely communication.

The role requires strong interpersonal and organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. This is an in-person, office-based position with regular weekday hours.

Qualifications

• Minimum 1 year experience as a care coordinator in personal care or home health care.

Responsibilities

• Supervise, instruct, and motivate home care aides and fill shifts.
• Build strong one-on-one relationships with clients and caregivers.
• Document all information in the contact management system.
• Maintain staff rosters, qualifications, and availability.
• Support nurses in-house and in the field.
• Monitor telephony to ensure caregivers arrive as scheduled.
• Enter missing times/shifts promptly.
• Participate in staff meetings and quality activities.
• Relay patient information to staff, RN, and Manager.
• Maintain professionalism when communicating with clients.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma

Job description

AME Home Care, LLC is a home care company based in Catonsville, Maryland. We are a team of professionals who work well together and maintain a strong focus on the well-being of our clients.

We are looking for an excited team player who can effectively multitask in a fast-paced, ever-changing environment. You must be a fast learner and very detail-oriented.

Responsibilities

• Perform duties related to the supervision, instruction, and motivation of home care aides. Filling all open shifts with aides based on the needs of the client, employee qualifications, and plan of care.
• Ability to effectively build one-on-one relationships with both clients and caregivers.
• Timely and consistently document all information in the contact management system.
• Maintain a current roster of staff, their qualifications/licensures, and their availability.
• Perform support duties for the nurses in-house and in the field.
• Monitoring telephony system to ensure caregivers are arriving to clients' homes as scheduled.
• Entering missing times/shifts in a timely fashion.
• Participate in in-service education, quality assessment activities, and other staff meetings as required.
• Relay pertinent information about patients to the assigned staff, RN and Manager.
• Maintain an exceptional level of professionalism and responsiveness with prospective clients and others who may communicate with the agency.
• Receiving and reviewing caregiver care notes.

Minimum job requirements

• High school diploma
• Minimum of 1 year experience as a care coordinator in personal care, home health care or related field.
• Excellent professional interpersonal and communication skills - oral, conversational, telephone and written.
• Effective organizational and task management skills.
• Ability to demonstrate good judgment.
• Must work well in fast-paced environment and adapt quickly to changing conditions.
• Must be proactive and able to successfully and effectively adhere to tight deadlines.

Job Type: Full-time

Salary: From $19.00 per hour

Benefits

• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule

• Monday to Friday
• Rotating weekends (on-call)

Work setting

• In-person
• Office

Company Description

AME Home Care LLC offers non-skilled home and personal care services to seniors and disabled individuals at home.