Scheduling Coordinator

Advantage Pointe Home Care, LLC; Boca Raton (FL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

On-call Bonus

Flexible Scheduling

Job summary

An established industry player is seeking a detail-oriented and compassionate scheduling coordinator to join their rapidly growing team. This role involves creating and managing schedules for caregivers, ensuring clients receive optimal care. The ideal candidate will excel in communication, organization, and multitasking, working effectively both independently and as part of a team. With a focus on providing excellent customer service, this position offers a fulfilling opportunity to make a difference in the lives of clients. If you are passionate about home care and possess the required skills, this is the perfect opportunity for you.

Qualifications

• Minimum 3 years experience in a Home Care setting with schedule coordinating experience.
• Strong communication and organizational skills required.

Responsibilities

• Create and maintain schedules for caregivers using scheduling software.
• Communicate with clients and caregivers to ensure scheduling needs are met.

Skills

Communication Skills

Organizational Skills

Multi-tasking

Customer Service

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Computer Skills

Job description

Rapidly growing private duty home care agency is seeking a detail-oriented and compassionate scheduling coordinator to join our team. The scheduling coordinator will be responsible for creating and managing schedules for our caregivers, ensuring that our clients receive the best care possible. The successful candidate will be able to communicate effectively with clients, caregivers, and management to ensure that all scheduling needs are met.

Responsibilities:

• Create and maintain schedules for caregivers using our scheduling software
• Communicate with clients and caregivers to ensure that scheduling needs are met
• Work with management to ensure that all client care plans are properly staffed
• Hire and onboard qualified caregivers
• Monitor and manage caregiver time off requests and adjust schedules as needed
• Maintain accurate and up-to-date records of caregiver schedules and client care plans
• Collaborate with the care coordination team to ensure that all client needs are being met
• Answer phone calls and emails from caregivers and clients regarding scheduling needs
• Provide excellent customer service to clients and caregivers

Requirements:

• High school diploma or equivalent required
• Minimum 3 years experience in a Home Care setting, preferably with schedule coordinating experience
• Strong communication and organizational skills
• Strong ability to multi-task
• Proficiency in computer and scheduling software
• Ability to work independently and as part of a team
• Ability to handle multiple tasks and prioritize work effectively
• Must have a valid driver's license and reliable transportation
• Must be able to pass a background check and drug screening

Job Type: Full-time and on-call (on-call bonus)

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 2 years (Preferred)
• Computer skills: 2 years (Required)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative