Care Coordinator – ABA Scheduling & Family Support

Children's Specialized ABA; Plainsboro Township (NJ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

Life insurance

EAP program

401(k)

Discount program

Job summary

Children’s Specialized ABA seeks a Care Coordinator to assist families and staff with scheduling and onboarding. You will bridge client and staff scheduling while delivering outstanding service to families and team members.

The role reports to the Assistant Regional Clinical Director and requires a strong commitment to care coordination within a pediatric ABA setting. On-site Greensboro, NC center with standard daytime hours.

Qualifications

• High School diploma or GED; higher education preferred (associate or bachelor’s degree).
• Detail-oriented and organized.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• 2 years experience with intake/care coordination OR 2 years in an ABA role.

Responsibilities

• Reach out to families after assessment to confirm availability and discuss next steps.
• Reach out to RBTs/BTs to discuss caseloads and expectations.
• Accurate data entry and communication in EHR and other software.
• Schedule start dates for families and coordinate with the clinical team.
• Coordinate restaff dates with families as needed.
• Manage client and staff schedules in Central Reach.
• Conduct monthly check-ins with families and RBTs and follow up as needed.
• Audit parts of EHR for accuracy and completeness.
• Identify scheduling and staffing adjustments based on feedback.

Skills

Intake coordination

ABA experience

Attention to detail

Communication skills

Education

High School diploma

Associate or Bachelor's preferred

Tools

Central Reach

EHR software

Microsoft Office

Job description

Children’s Specialized ABA seeks a Care Coordinator to assist families and staff with scheduling and onboarding. You will bridge client and staff scheduling while delivering outstanding service to families and team members.

The role reports to the Assistant Regional Clinical Director and requires a strong commitment to care coordination within a pediatric ABA setting. On-site Greensboro, NC center with standard daytime hours.