Care Coordinator

Planstin Administration; St. George (VT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

12 paid holidays

3 weeks PTO

Health Insurance

Dental Insurance

Vision Insurance

Accident coverage

Free Primestin Care Clinic membership

401k 4% match

Free snacks and regular lunches onsite

Job summary

Planstin Administration, based in Utah, is seeking a Care Coordinator to serve as a central contact for members, coordinating appointments, labs, imaging, and referrals while partnering with providers to ensure seamless care. This role supports patients across the St. George area and surrounding regions.

The position emphasizes empathetic communication, strong organization, and a proactive problem-solving mindset, with a focus on enhancing patient experience and supporting a responsive care team.

Qualifications

• Strong understanding of healthcare coordination principles.
• Excellent communication and interpersonal skills with members and providers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Proactive, problem-solving mindset.
• Experience with healthcare billing and provider relations is a plus.
• Dedication to enhancing patient experience through care coordination.

Responsibilities

• Coordinate in-person and urgent care appointments.
• Arrange lab work, imaging, and other services.
• Assist members with navigating Planstin and Primestin membership benefits.
• Manage healthcare referrals and coordinate follow-up care.
• Help members access virtual care, labs, and providers, including outside St. George, Utah.
• Collaborate with members and providers to collect billing codes for surgeries and coordinate with claims.

Skills

Healthcare coordination

Excellent communication

Organizational skills

Prioritization

Proactive problem-solving

Billing experience

Job description

Located in Southern Utah, Planstin is at the forefront of benefits administration and business services. We simplify health insurance for employers and individuals, emphasizing cost-effectiveness and excellent service in a complex market. As our company grows, we’re looking for talented individuals eager to progress in their careers.

About the role

As a Care Coordinator, you'll act as a central point of contact, coordinating various aspects of our members' healthcare needs and fostering strong relationships with providers. If you thrive in a fast-paced environment, possess excellent communication skills, and are committed to making a tangible difference in people's lives.

What you'll do

Member Care Coordination

• Coordinate in-person and urgent care appointments.
• Arrange lab work, imaging, and other necessary healthcare services.
• Assist members with navigating their Planstin and Primestin membership benefits.
• Manage healthcare referrals and coordinate follow-up care.
• Help members find the right healthcare resources and appropriate providers for virtual care, specialties, labs, and specific needs, even for those outside of St. George, Utah.
• Collaborate with members and providers to collect necessary billing codes for surgeries and major medical procedures, coordinating with our claims team for review and processing.

Qualifications

• A strong understanding of healthcare coordination principles.
• Excellent communication and interpersonal skills, with the ability to empathetically interact with members and providers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
• A proactive and problem-solving mindset.
• Experience with healthcare billing and provider relations is a plus.
• This position requires a proactive individual who is dedicated to enhancing the patient experience through effective coordination of care.

Planstin's Employee Benefits:

• 12 paid holidays plus 3 weeks of paid time off to balance work and life.
• Comprehensive insurance coverage including health, dental, vision, and accident plans tailored for your well-being.
• Free membership for you and your dependents to Primestin Care Clinic.
• Invest in your future with a 401k plan backed by a solid 4% match from us.
• Free snacks and regular lunches available onsite.