Care Coordinator

Planstin Administration, Inc.; Saint George (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

12 paid holidays

3 weeks of paid time off

Comprehensive insurance coverage

Free Primestin Care Clinic membership

401k with 4% match

Free snacks and onsite lunches

Job summary

Planstin Administration, Inc. is seeking a Care Coordinator in Southern Utah to centralize member care and collaborate with providers.

You will coordinate appointments, referrals, labs, imaging, and virtual care while guiding members through Planstin and Primestin benefits to improve the patient experience. This role demands strong communication, organization, and empathy in a fast-paced environment, with a focus on coordinating care across multiple services and locations, including outreach

Qualifications

• Experience coordinating care across multiple services and providers.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a dynamic environment.
• Experience with healthcare billing and provider relations is a plus.
• Commitment to enhancing patient experience through coordinated care.

Responsibilities

• Coordinate in-person and urgent care appointments.
• Arrange labs, imaging, and other healthcare services.
• Assist members with navigating Planstin and Primestin benefits.
• Manage referrals and coordinate follow-up care.
• Help members access virtual care, specialists, labs, and other providers; including outside St. George as needed.
• Collaborate with members and providers to collect billing codes for surgeries and major procedures; liaise with the claims team.

Skills

Healthcare coordination

Communication skills

Organizational skills

Multitasking

Problem solving

Billing experience

Job description

Located in Southern Utah, Planstin is at the forefront of benefits administration and business services. We simplify health insurance for employers and individuals, emphasizing cost-effectiveness and excellent service in a complex market. As our company grows, we’re looking for talented individuals eager to progress in their careers.

About the role

As a Care Coordinator, you'll act as a central point of contact, coordinating various aspects of our members' healthcare needs and fostering strong relationships with providers. If you thrive in a fast-paced environment, possess excellent communication skills, and are committed to making a tangible difference in people's lives.

What you'll do

Member Care Coordination

• Coordinate in-person and urgent care appointments.
• Arrange lab work, imaging, and other necessary healthcare services.
• Assist members with navigating their Planstin and Primestin membership benefits.
• Manage healthcare referrals and coordinate follow-up care.
• Help members find the right healthcare resources and appropriate providers for virtual care, specialties, labs, and specific needs, even for those outside of St. George, Utah.
• Collaborate with members and providers to collect necessary billing codes for surgeries and major medical procedures, coordinating with our claims team for review and processing.

Qualifications

• A strong understanding of healthcare coordination principles.
• Excellent communication and interpersonal skills, with the ability to empathetically interact with members and providers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
• A proactive and problem-solving mindset.
• Experience with healthcare billing and provider relations is a plus.
• This position requires a proactive individual who is dedicated to enhancing the patient experience through effective coordination of care.

Planstin's Employee Benefits:

• 12 paid holidays plus 3 weeks of paid time off to balance work and life.
• Comprehensive insurance coverage including health, dental, vision, and accident plans tailored for your well-being.
• Free membership for you and your dependents to Primestin Care Clinic.
• Invest in your future with a 401k plan backed by a solid 4% match from us.
• Free snacks and regular lunches available onsite.