Care Coordination Support Specialist

Catholic Charities; Chicago, Northern (IL, KY); Hybrid; USD 27,000 - 29,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including client intake, referrals, records, and billing data. You will respond to inquiries, assist with assessments, and collaborate with internal teams and external partners to ensure efficient service delivery.

The role requires strong communication and data entry skills, with minimum HS diploma or GED; the ideal candidate may have 1–3 years of

Qualifications

• Strong communication, problem solving and critical thinking skills are required.
• Previous data entry skills are required.

Responsibilities

• Provide administrative support to care coordination process; manage client intake and referrals; maintain program data and billing.
• Respond to inquiries; support assessments; collaborate with internal teams and external partners to ensure efficient service delivery.
• Work with external partners to resolve billing matters; attend trainings as required; provide support to clients, care coordinators, supervisors and management.
• Collaborate with internal stakeholders and team members as needed.
• Engage in ongoing learning, training, and skill development to continuously improve performance.

Skills

Strong communication

Problem solving

Data entry skills

Critical thinking

Education

HS Diploma or GED

Associate's Degree (AA) in related field

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including client intake, referrals, records, and billing data. You will respond to inquiries, assist with assessments, and collaborate with internal teams and external partners to ensure efficient service delivery.

The role requires strong communication and data entry skills, with minimum HS diploma or GED; the ideal candidate may have 1–3 years of