Community Care & Resource Navigator

Socket.dev; Northlake (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago seeks a Community Care Coordinator to assess resident needs, develop service plans, and coordinate referrals with local providers. You will facilitate educational programs and respond to resident concerns, ensuring high-quality care and adherence to policies.

The role involves collaborating with multidisciplinary teams and enhancing skills to support resident well-being and organizational success in Cook and Lake counties.

Qualifications

• AA in a related field required with 1-3 years relevant experience.
• Strong customer service and communication skills with diverse populations.
• Experience completing assessments and evaluations.

Responsibilities

• Conduct annual assessments of residents' needs and develop annual service plans.
• Coordinate referrals to service providers and resources for residents.
• Facilitate educational and wellness programs for residents and families.
• Handle resident and visitor complaints and crisis situations per policies.
• Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care.

Skills

Customer service

Communication

Diversity awareness

Assessment experience

Education

Associate's Degree (AA) in related field

BA/BS in related field

Job description

Catholic Charities of the Archdiocese of Chicago seeks a Community Care Coordinator to assess resident needs, develop service plans, and coordinate referrals with local providers. You will facilitate educational programs and respond to resident concerns, ensuring high-quality care and adherence to policies.

The role involves collaborating with multidisciplinary teams and enhancing skills to support resident well-being and organizational success in Cook and Lake counties.