Resident Care & Community Resources Navigator

Catholic Charities of the Archdiocese of Chicago; Northlake (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Community Care Coordinator to perform annual resident assessments, develop service plans, and coordinate referrals with local providers. The role involves managing resident concerns, coordinating crisis responses, and collaborating with multidisciplinary teams to ensure comprehensive care and follow-up.

Qualifications include an AA degree (1–3 years) and strong customer service with excellent communication and assessment experience.

Qualifications

• AA degree with 1–3 years relevant experience.
• Strong customer service and communication skills.
• Experience completing assessment and evaluations.

Responsibilities

• Conduct annual resident assessments and develop service plans.
• Coordinate referrals and community resources for residents.
• Manage resident concerns and crisis situations with supervision.
• Collaborate with multidisciplinary teams to coordinate services and care.
• Engage in ongoing learning and skill development.

Skills

Customer service

Communication skills

Assessment experience

Team collaboration

Education

Associate's Degree AA

Bachelor's Degree BA

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Community Care Coordinator to perform annual resident assessments, develop service plans, and coordinate referrals with local providers. The role involves managing resident concerns, coordinating crisis responses, and collaborating with multidisciplinary teams to ensure comprehensive care and follow-up.

Qualifications include an AA degree (1–3 years) and strong customer service with excellent communication and assessment experience.