Care Coordination Specialist: Trauma-Informed Support

Metropolitan Development Council; Tacoma (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Metropolitan Development Council is seeking a Care Coordinator II to provide one-on-one support to participants in home and community settings, focusing on increasing continuity of care and safety. You will develop road maps toward self-sufficiency, monitor progress, and advocate within multidisciplinary teams to connect clients with housing, employment, and health services.

The role requires a BA in psychology, sociology, or social work (MA preferred) and at least three years of relevant

Qualifications

• BA or related field required; MA preferred.
• Experience with evidence-based practices and trauma-informed care.
• Knowledge of entitlement programs and HIPAA guidelines.

Responsibilities

• Provide frequent one-on-one support in home and community settings.
• Develop individualized plans to foster self-sufficiency and stability.
• Monitor progress, document outcomes, and adjust plans as needed.
• Counsel participants using Motivational Interviewing and Trauma-Informed Care.
• Connect clients to employment, legal counseling, and behavioral health services.
• Advocate for participants in multidisciplinary meetings and with service providers.
• Collaborate with MDC and community partners to deliver holistic services.
• Assist clients in securing entitlements (SSI, food assistance, etc.).
• Maintain accurate case files and reports using electronic systems.
• Handle crises calmly and proactively; perform other duties as assigned.

Skills

Trauma-Informed Care

Motivational Interviewing

Advocacy

Case management

Crisis intervention

Interagency collaboration

HIPAA compliance

Entitlements knowledge

Education

BA in Psychology

BA in Sociology

BA in Social Work

MA in Psychology/Sociology/Social Work/Mental Health

Tools

Case management software

Job description

Metropolitan Development Council is seeking a Care Coordinator II to provide one-on-one support to participants in home and community settings, focusing on increasing continuity of care and safety. You will develop road maps toward self-sufficiency, monitor progress, and advocate within multidisciplinary teams to connect clients with housing, employment, and health services.

The role requires a BA in psychology, sociology, or social work (MA preferred) and at least three years of relevant