Trauma-Informed Clinical Care Coordinator

Paycom; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Paycom is seeking a Clinical Client Care Coordinator (LMSW/LMHC) under the Sr. Director of Housing to deliver intensive case management and crisis intervention.

You will work with individuals and families to promote recovery, resilience, wellness, and housing stability through trauma-informed, client-centered services. You will conduct psychosocial assessments, develop service plans, provide counseling, and coordinate with housing staff and agencies to ensure coordinated care and access to

Qualifications

• Master’s degree in Social Work or related clinical field required.
• LMSW or LMHC licensure required within 90 days of employment.
• Experience delivering clinical services, counseling, case coordination or supportive services.
• Experience conducting psychosocial assessments and developing service plans.
• Experience facilitating groups and developing group curricula.

Responsibilities

• Conduct comprehensive psychosocial and resident assessments to identify client strengths, needs, risks, and service priorities.
• Develop and maintain individualized service plans in collaboration with clients.
• Provide short-term individual counseling, supportive counseling, crisis intervention, and other clinical services.
• Provide trauma-informed, culturally responsive, client-centered services.
• Identify and respond to high-risk situations involving mental health, substance use, safety concerns, and other needs.
• Monitor client progress and adjust service plans and interventions as needed.
• Advocate for clients and assist them in navigating healthcare, housing, benefits, and other systems.
• Maintain an active caseload of ~8–12 clients and coordinate move-ins, orientations, and wellness check-ins.
• Coordinate with Housing Specialist and staff to address tenancy concerns and promote housing stability.
• Provide crisis intervention, conflict resolution, mediation, and problem-solving support when needed.

Skills

Clinical assessment

Crisis intervention

Case coordination

Trauma-informed care

Counseling

Advocacy

Resident services

Group facilitation

Education

Master’s degree in Social Work, Mental Health Counseling, Counseling, or related clinical field

Job description

Paycom is seeking a Clinical Client Care Coordinator (LMSW/LMHC) under the Sr. Director of Housing to deliver intensive case management and crisis intervention.

You will work with individuals and families to promote recovery, resilience, wellness, and housing stability through trauma-informed, client-centered services. You will conduct psychosocial assessments, develop service plans, provide counseling, and coordinate with housing staff and agencies to ensure coordinated care and access to