Patient Care Navigator & Scheduler

Jobtome; New Braunfels (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Stock Purchase Plan

Job summary

UnitedHealth Group in Texas is seeking an Administrative Scheduler to coordinate physician orders, referrals, and patient schedules across field clinicians. The role requires 1+ year of scheduling experience in a medical setting with strong Microsoft Office skills.

You will handle on-call duties periodically and provide excellent service to patients and clinicians. The position offers a standard 8-hour workday, on-site responsibilities at the San Antonio location, and a comprehensive benefits

Qualifications

• High School Diploma or GED required.
• 1+ years of administrative duties in medical or home health setting.
• 1+ years of scheduling experience.
• 1+ years multitasking in a fast-paced environment.
• Proficiency in Microsoft Office products is required.
• Occasional weekend on-call availability.

Responsibilities

• Daily scheduling of physician orders, referrals, and schedules with field clinicians.
• Report patient information to field clinicians.
• Schedule visits/tasks per physician order from start to finish of care.
• Update clinician schedules based on physician orders.
• Communicate new orders/referrals with contract therapy staff.
• Check and respond to time-sensitive messages (email, Tiger Connect, voicemail).
• Prepare clinician schedules and assign clinicians to patients based on prescribed treatments.
• Provide exceptional customer service to patients, clinicians, and families.
• Participate in on-call rotation for home health about one week per month.
• Perform general clerical duties supporting patient services (phones, copying, faxing).

Skills

Microsoft Office proficiency

Scheduling

Multitasking in fast-paced environment

Education

High School Diploma / GED

Job description

UnitedHealth Group in Texas is seeking an Administrative Scheduler to coordinate physician orders, referrals, and patient schedules across field clinicians. The role requires 1+ year of scheduling experience in a medical setting with strong Microsoft Office skills.

You will handle on-call duties periodically and provide excellent service to patients and clinicians. The position offers a standard 8-hour workday, on-site responsibilities at the San Antonio location, and a comprehensive benefits