Care Coordination Specialist — Hybrid (Full-Time)

Hugh Chatham Health, Inc.; Concord (NC); Hybrid; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Educational assistance

Job summary

Advocate Health in North Carolina is seeking an Administrative/Referral Coordinator to manage referrals, verify insurance benefits, and coordinate with multiple departments. The role requires strong customer service and familiarity with medical billing processes.

The position offers hybrid work options after orientation, a 40-hour work week, and pays $20.80 to $31.20 per hour. Benefits include health, retirement plans, and educational assistance as part of Advocate Health’s Total Rewards.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments.

Skills

Customer service

Insurance knowledge

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health in North Carolina is seeking an Administrative/Referral Coordinator to manage referrals, verify insurance benefits, and coordinate with multiple departments. The role requires strong customer service and familiarity with medical billing processes.

The position offers hybrid work options after orientation, a 40-hour work week, and pays $20.80 to $31.20 per hour. Benefits include health, retirement plans, and educational assistance as part of Advocate Health’s Total Rewards.