Care Coordination & Data Support Specialist

Advocate Health; Concord (NC); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, vision, life and long/

Flexible Spending Accounts

Adoption assistance and paid parental/

Employer 401(k) with match

Educational Assistance Program

Job summary

Advocate Health in Concord, NC is seeking a full-time Case Management Assistant to support care management activities, coordinate communications with members and physicians, and assist with data collection and reporting. Monday–Friday, 8:00–4:30 with a 40-hour workweek, in a benefits-eligible role.

The position offers structured responsibilities in documentation, meeting coordination, and preparing materials for management review, with opportunities for growth within Advocate Health’s

Responsibilities

• Assist in the care management process and support case managers with information gathering and communications with members and physicians.
• Investigate and document follow-up of complaints under the direction of the Care Manager.
• Coordinate and issue letters, notifications and documents related to Care Management.
• Prepare for department meetings and maintain meeting minutes.
• Contact members and physician offices to gather information under direction of the Care Manager.
• Generate necessary correspondence to members and providers.
• Schedule and arrange meetings with multiple attendees and adjust schedules as needed for meetings.
• Assist with data collection for projects related to Care Management.
• Create specialized reports and perform data analyses; produce charts and graphics (pivot tables, PowerPoint presentations).
• Gather and organize data from multiple sources to support management decision-making.
• Work with PHO staff on documentation and education of physician office staff on case management procedures.

Job description

Advocate Health in Concord, NC is seeking a full-time Case Management Assistant to support care management activities, coordinate communications with members and physicians, and assist with data collection and reporting. Monday–Friday, 8:00–4:30 with a 40-hour workweek, in a benefits-eligible role.

The position offers structured responsibilities in documentation, meeting coordination, and preparing materials for management review, with opportunities for growth within Advocate Health’s