Patient-Centered Health Care Support Specialist

Sky Health Care Management; Little Rock (AR); On-site; USD 25,000 - 33,000; Full time

Job summary

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

You will assist in coordinating patient and provider communications, help patients understand processes and next steps, and support scheduling, records organization, and data entry while

Qualifications

• Experience in healthcare or patient support preferred.
• Clear communication and a patient-focused approach.
• Ability to follow established procedures and manage multiple tasks.

Responsibilities

• Coordinate patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Collaborate with colleagues and healthcare partners to resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized patient experience.

Skills

Communication skills

Organization skills

Customer-service

Compassionate approach

Email/Video conferencing

Education

Relevant training or certifications (optional)

Tools

Office software

Job description

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

You will assist in coordinating patient and provider communications, help patients understand processes and next steps, and support scheduling, records organization, and data entry while