Care Coordination Navigator

Cooper University Health Care; Cape May Court House (NJ); On-site; USD 29,000 - 45,000; Part time

Benefits offered by this job

Health benefits

Dental & Vision

Retirement plan

Career growth

Job summary

Cooper University Health Care in New Jersey is seeking a Patient Navigator to bridge gaps between clinicians and patients, coordinating non-clinical scheduling, pre-certification, and follow-up calls. You will partner with RN Navigators, Social Work, and care teams to ensure timely appointments and access to services.

The role emphasizes communication, organization, and a collaborative approach to care, with opportunities for professional development within a comprehensive benefits program.

Qualifications

• Experience in healthcare office settings or community outreach preferred.
• Knowledge of healthcare systems and care coordination.
• Strong communication and organizational abilities.

Responsibilities

• Bridge gaps between clinician and patient to ensure continuity of care.
• Provide non-clinical scheduling support, pre-certification, follow-up calls, and record retrieval.
• Call new patients within 24 hours to check follow-up needs.
• Coordinate with CPN, Navigators, Social Work, Dietitians, Call Center, Providers and scheduling teams.
• Participate in daily rounds on inpatient oncology to identify coordination needs.
• Assist in Transition of Care from inpatient to outpatient settings.
• Connect patients to services such as social work or financial counseling.
• Track patient contacts, follow-ups, barriers, and outcomes.
• Coordinate customer services to ensure quality patient care.
• Participate in interdepartmental activities to support care quality.

Skills

Interpersonal skills

Direction-following

Flexibility

Team player

Education

High School Diploma

Job description

Cooper University Health Care in New Jersey is seeking a Patient Navigator to bridge gaps between clinicians and patients, coordinating non-clinical scheduling, pre-certification, and follow-up calls. You will partner with RN Navigators, Social Work, and care teams to ensure timely appointments and access to services.

The role emphasizes communication, organization, and a collaborative approach to care, with opportunities for professional development within a comprehensive benefits program.